Claim Letter
haldyy’s Company, Ltd
Jl. Melon, Jakarta Timur
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Telp. (021) 8876794 • www.haldyycompany.co.id
January 19, 2017
Mr. John Champion
Customer Services Manager
N&R Company
Timor Leste
Dear Mr. Champion
In a recent shipment from N&R
Company, we found five of Tube lights in a damaged condition. We are not sure
whether the damage has been caused by poor handling or wrong packing.
While placing the order, I clearly
mentioned that we required these goods quickly and to be handled ‘with care’
while delivery. Although we received such goods in time but five damaged goods
caused serious problems to the need of our valued customers.
We are returning the five damaged Tube
lights.
Please send us five new tube lights
before 23th January, to enable us to satisfy our customers need.
Thank you for your attention to this
matter.
Yours faithfully
Haldy Dwi Prayoga
Purchasing Supervisor
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